Privacy Policy

Last updated: June 8, 2025

This Privacy Policy describes how My Mama Says (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from mymamasays.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). “You” means any customer, visitor, or individual whose information we process under this Policy.

Changes to This Privacy Policy

We may update this Policy from time to time (for operational, legal, or regulatory reasons). We will post updates on the Site, revise the “Last updated” date, and take any steps required by law.

How We Collect and Use Personal Information

We collect personal information over the past 12 months from various sources. The categories and uses depend on how you interact with the Services. In addition to the specific uses below, we may communicate with you, provide and improve the Services, comply with legal obligations, enforce our terms, and protect our rights and users.

What Personal Information We Collect

Information You Provide Directly

• Contact details (name, address, phone, email).
• Order information (billing/shipping details, payment confirmation, email, phone).
• Account information (username, password, security questions).
• Support information you include in messages to us.

Certain features require specific information. If you choose not to provide it, you may be unable to use those features.

Information Collected Automatically (Usage Data)

We may automatically collect data about your interactions with the Services using cookies, pixels, and similar technologies (“Cookies”), including device/browser details, IP address, network info, and how you use the Site.

Information from Third Parties

• Service providers (e.g., Shopify) that support the Site and Services.
• Payment processors (e.g., card/bank info and billing address) to process transactions.
• Marketing/analytics partners via online tracking (pixels, SDKs, web beacons, cookies).

We treat third-party data in accordance with this Policy. See also Third-Party Websites and Links below.

How We Use Your Personal Information

• Providing Products & Services: process payments and orders; manage accounts; send transactional notices; arrange shipping, returns, and exchanges. Shopify may process your info per its Privacy Policy and Consumer Privacy Policy.
• Marketing & Advertising: send promotions and tailor content/ads on our Site and elsewhere.
• Security & Fraud Prevention: detect, investigate, or act on suspicious or unlawful activity. Keep your account credentials secure and contact us immediately if you suspect compromise.
• Support & Improvement: provide customer support and improve the Services.

Cookies

We use Cookies to operate and improve the Site (e.g., remember preferences, run analytics). For Shopify-related Cookies, see Shopify Cookies. Most browsers accept Cookies by default; you can remove or block them in your settings. Blocking Cookies may degrade your experience or disable features.

Global Privacy Control (GPC): Our website recognizes GPC signals. If we can associate the device/browser sending GPC with a Shopify account, we’ll apply the opt-out to that account. Learn more at globalprivacycontrol.org. Aside from GPC, we do not currently respond to other “Do Not Track” signals.

How We Disclose Personal Information

We may disclose personal information to third parties for contract fulfillment, legitimate business needs, or as otherwise described here:

• Vendors/Service Providers (IT, payments, analytics, support, cloud, fulfillment/shipping).
• Business & Marketing Partners (per their own privacy notices).
• At Your Direction/Consent (e.g., shipping partners; social logins/widgets).
• Affiliates within our group.
• Transactions/Legal (merger, bankruptcy), legal compliance (subpoenas, warrants), enforcement, and protection of rights/users.

Categories Disclosed in the Past 12 Months

“Selling” or “Sharing” (for targeted advertising)

In the past 12 months, we may have “sold” or “shared” (as defined by applicable law) the following to business/marketing partners for advertising/marketing: identifiers (name, email, phone), commercial information (purchase records), and Usage Data. We do not use or disclose sensitive personal information without your consent or to infer characteristics.

Third-Party Websites and Links

Our Site may link to third-party platforms. Their privacy/security practices apply to their sites. Information shared on public or third-party venues may be visible to others. Inclusion of links does not imply endorsement unless stated.

Children’s Data

The Services are not intended for children, and we do not knowingly collect children’s personal information. Parents/guardians may contact us to request deletion of a child’s data. As of this Policy’s effective date, we do not have actual knowledge of “selling” or “sharing” personal information of individuals under 16.

Security & Retention

No security method is perfect, and data transmitted to us may not be secure in transit. Avoid sending sensitive info via insecure channels. We retain personal information as needed to provide Services, maintain accounts, satisfy legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have the following rights (subject to limitations):

• Access/Know how we use/share your info.
• Delete personal information we maintain about you.
• Correct inaccurate personal information.
• Portability of certain information.
• Restrict Processing in certain cases.
• Withdraw Consent where we rely on consent.
• Appeal a denied request.
• Manage Communications: unsubscribe from marketing emails any time (we may still send non-marketing transactional emails).

You can exercise these rights where indicated on our Site or by contacting us (see Contact below). We will not discriminate for exercising rights. We may verify your identity (e.g., email/account data) before responding. You may designate an authorized agent with proof of authorization; we may require you to verify directly as well.

Complaints

If you have concerns about our processing, please contact us first. Depending on your location, you may have the right to appeal our response or lodge a complaint with your local data protection authority.

International Users

Your information may be processed outside your country by staff, service providers, and partners. For transfers out of Europe/UK, we rely on recognized mechanisms (e.g., Standard Contractual Clauses) unless the destination provides adequate protection.

Contact

Questions or requests regarding this Policy or our privacy practices:

Email: nadine@mymamasays.com
Mailing: 4500 Park Granada, Ste 202, Calabasas, CA 91302, US